Contact data
Find an email, and know it works
A name and a company is enough. Verification checks deliverability instead of guessing a pattern.
Guessed addresses bounce, and bounces cost you sender reputation you then have to earn back. So finding an address and proving it accepts mail are the same job here, not two. An email is verified before it is charged for.
Three ways in
- On a record
- The Enrich action in the header. The email arrives verified, with the source.
- From the assistant
- Find an email for this person. Or: find emails for everyone on this list without one.
- In bulk
- Filter a list to the people missing an email, select all, enrich. Within the enrichment limits.
How verification works
The mail server for the domain is asked whether the address exists, without sending anything. A domain that accepts every address is marked catch-all, which is a maybe, and sequences can be told to skip maybes.
Verifying what you already have
Single or batch verification flags the addresses that would bounce before a sequence spends your reputation on them. Run it over an imported list before you enroll anyone.
Job changes
A work email dies the day someone leaves, and nothing tells you. LinkedIn data catches it: if a role has visibly ended, the old company address is treated as invalid and the record asks to be re-enriched.
Around contact data
The parts of the workspace this one works with.
Phone numbers
Find a number, check it is live, and mark the ones that are wrong or off limits.
A number costs more than an email to find, so it is checked before it is charged for, and a number that turns out dead can be claimed back. The dialer reads the marks, so a wrong number is never dialled twice.
Enrichment settings
Who pays for lookups, what runs automatically, and how much a workspace may spend.
Email and phone lookups cost money per hit. This tab decides when they run on their own and how far they may go, so a bulk import cannot run up a bill overnight.
Duplicates
Found after enrichment, merged without losing anything, and never across another workspace.
The same person arrives twice: once from the extension, once from a CSV, once from a form. After enrichment the workspace notices, and merges the pair keeping every thread, note and field from both.
Import records
A CSV, a spreadsheet, a list from another tool. Columns map to fields, including your custom ones.
Bring what you have. A CSV from a spreadsheet, an export from the last tool, a list from a conference. Columns map to fields, matching rows update instead of duplicate, and the source is written on every record the import made.
Questions
What does it cost?+
A small amount per found email, only when one is found and verified. Verification of an existing address is cheaper. Limits live in Enrichment settings.
Personal emails?+
Work emails are the default. Personal addresses are found only when asked for.
What is the hit rate?+
High for people with a public role at a company with a normal mail setup. Lower for catch-all domains and for people who changed jobs recently.
Mobile or office?+
Both are found when available. The dialer prefers the mobile for a person and the main line for a company.
What about numbers I import?+
Verify them in bulk. Dead lines are marked before a blitz wastes an hour on them.
What does a lookup cost?+
Emails are inexpensive. Phone numbers cost more, are checked before they are charged for, and a wrong one can be claimed back.
Can I see who triggered a spend?+
Usage lists every lookup with the member, the rule and the record.
Can a merge be undone?+
Member activity records what was merged. Ask support if a merge was wrong; the source data is kept.
Across workspaces?+
Never. A workspace’s records are its own.
What formats?+
CSV and spreadsheets. Exports from most tools are CSV.
Does it import deals and notes?+
Deals yes, with their people and companies matched. Notes map to a notes column.
How big can a file be?+
Tens of thousands of rows are fine. It runs in the background and reports when done.
Try contact data on your own data
Connect your email, then open a person. Most of the product shows up on that one page once the mail is in.
More in Records
People, companies, deals and customers, with every conversation attached.
Every person is a live mirror of their LinkedIn profile. It updates itself every time you visit.
The people, their roles, the deals, the paperwork, the conversations, and who is hiring for what.
Stages you define, a board you drag, and a deal that already knows when it last heard from them.
MRR, subscriptions, past-due state and payment history from Stripe, next to the conversations.
Typed fields, whole tabs, cards, tags, statuses and personas. They filter, they merge into mail, they show in lists.